Job Description

Limassol Cyprus • Hybrid three office two home • Relocation supported

About the role

This is a hands-on position. You will spend most of your time understanding problems in production flows analysing cases fixing root causes writing processes and pushing adoption across Level 1 and Level 2 operators. The role reports directly to the Risk Lead and operates in a fast moving environment where solutions must be practical measurable and delivered quickly.

You will

  • Investigate alerts and incidents and translate them into rule or process changes
  • Tune anti fraud rules for deposits withdrawals and chargebacks
  • Diagnose operational errors and prevent repeat losses
  • Create and maintain SOPs and documentation end to end
  • Work closely with Payments Operations Data and Product teams
  • Help improve usage of external vendors including Lexis Nexis

You bring

  • Payments anti fraud ba...

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