Job Description
Limassol Cyprus • Hybrid three office two home • Relocation supported
About the role
This is a hands-on position. You will spend most of your time understanding problems in production flows analysing cases fixing root causes writing processes and pushing adoption across Level 1 and Level 2 operators. The role reports directly to the Risk Lead and operates in a fast moving environment where solutions must be practical measurable and delivered quickly.
You will
- Investigate alerts and incidents and translate them into rule or process changes
- Tune anti fraud rules for deposits withdrawals and chargebacks
- Diagnose operational errors and prevent repeat losses
- Create and maintain SOPs and documentation end to end
- Work closely with Payments Operations Data and Product teams
- Help improve usage of external vendors including Lexis Nexis
You bring
- Payments anti fraud ba...
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