Job Description
<p><p><b>Description:</b><br/><br/>Job Summary:<br/><br/>We are seeking a dynamic and results-driven Business Support Manager / Project Manager to support ongoing projects and new potential customers, serving as a key liaison between internal teams and large enterprises.<br/><br/>The ideal candidate will be responsible for driving back-office operations, including RFP/RFI/SLA management, proposal development, customer relationship building, renewal management, external communication coordination, compliance oversight, and supporting the execution of organizational objectives.<br/><br/>Key Responsibilities:<br/><br/>- Managing existing SLA and developing relationships with customers and create up sell opportunities from customers/partners.<br/><br/>- Effective communication between different internal business units and make personalized responses to the customer.<br/><br/>- Suppor...
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