Roadside Assistance Navigator

Driver Support Specialist

We're looking for individuals with a passion for helping others to join our team.

• As a bilingual Driver Support Specialist, you will be the critical link between drivers and service providers across North America, facilitating seamless resolution of roadside issues and ensuring clients reach their destinations quickly and confidently.

This role is ideal for someone with exceptional communication skills, a talent for negotiating rates with multiple service providers, and a commitment to delivering outstanding support. Plus, enjoy the flexibility of working remotely from home!

• You will make an impact by being customer-centric in your responses; providing courtesy and empathy when interacting with clients;
• Negotiate fair rates connecting multiple services to deliver optimal solutions;
Maintain accurate records throughout each incident process ensuring consistency in delivery every time.
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