Rooms Division Manager

"Why work for Accor?

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

•Develop and implement strategies to maintain and improve overall service standards

•Create and foster a performance-driven culture that meets the business objectives of key stakeholders

•Oversee quality control of product and service delivery within the rooms division

•Analyze department performance metrics and implement improvements as needed

•Collaborate with other department heads to ensure seamless guest experiences

•Manage budgets, forecasts, and financial performance of the rooms division

•Train, mentor, and develop staff to maintain high standards of guest service

•Handle guest complaints and resolve issues promptly and professionally

•Ensure compliance with all safety and security procedures

•Self- driven individual with a proactive and positive approach to change.

•Excellent problem solving & decision-making skills

•Enthusiastic with learning attitude

•Should have self-confidence & motivation