RQ10138 - Systems Analyst - Senior

Job Title: Systems Analyst

Work Arrangement

Onsite
Frequent travel required

Role Summary

The Systems Analyst will provide senior-level technical expertise in the design, analysis, implementation, and transition of telephony technology replacement initiatives, primarily supporting public safety and emergency communication environments. The role involves assessing current-state telephony systems, defining remediation plans, supporting implementation, and ensuring operational readiness across multiple sites.

Key Responsibilities

• Provide senior technical expertise for telephony technology replacement and modernization initiatives
• Assess and document current-state telephony infrastructure and prepare remediation plans
• Design and support implementation of telephony solutions across emergency dispatch environments
• Configure, integrate, and support Avaya-based telephony p...