RQ10331 - Training Specialist - Senior

Description:

• Deliver instructions and training, interactive demonstration and / or e-learning to staff at twenty-one (21) CACCs, 1000+ Ambulance Communication Officers and other required Ministry Stakeholders including ORNGE, across the province within established training program content and methodology on the Komutel – Avaya Telephony System, Geomant Dashboard, CMS reporting, Automatic Call Distribution, and incident handling.
  
• Provide application and product training to both technical and non-technical users.
  
• Develop and deliver training documentation and overall Telephony training strategies, including but not limited to, training plans for...