RQ10340 - Specialized IT Consultant

Job Title: Specialized IT Consultant

Work Arrangement

Onsite (5 days per week)

Role Summary

The Specialized IT Consultant will support and coordinate IT service delivery, governance, and stakeholder communications for healthcare-related systems. The role combines service desk coordination, business analysis, governance support, and executive-level communication , with a strong focus on privacy, security, and public-sector healthcare compliance .

Key Responsibilities

• Lead, coordinate, and monitor ticket support activities for healthcare service providers using hosted MIS and HRIS platforms

• Track and manage ongoing service requests such as onboarding and organizational changes, coordinating resources and setting expectations with clients

• Escalate incidents and service issues as required to ensure timely resolution

• Manage ...