RR-0182029 - Associate Manager Infrastructure Services

Job Description:

Essential Job Functions

·Supervises functional areas or department account leads on smaller sized or segment of larger accounts to ensure that business solution objectives are met.

·Develops demand forecasts with account teams to assist functional areas or departments in planning and delivering end-to-end services.

·Works with functional areas or departments to interpret and plan projects or workload forecasts. Identifies and oversees resolution of account specific service problems including prioritizing work requests.

·Monitors and approves expenditures for accounts in line with the established policies and procedures. Oversees spending for adherence to budget, recommends variances as needed.

·Works closely with management team, lines of service and clients to help manage complex relationships between delivery and consumer groups to ensure good client relations.

·Identifies and monitors service improv...