Job Description
Primary Responsibilities:This role primarily oversees the training and quality of work performed by service technicians on residential air conditioning, heating, and ventilation equipment. Will also be expected to resolve most problems with customers exercising discretionary judgement and analysis.
Specific Duties & Tasks:
Coordinates activities of service technicians and apprentices so that operational efficiency, productivity, and economy are realized for labor, materials, and equipment.Maintain the operational effectiveness and profitability of the Service department within their team with the assistance of the Management (GM/Operations Manager).Grow and develop their service team both in number and skill, with the assistance of the Management (GM/Operations Manager).Develop the technical and communication abilities of their service team with and without the assistance of the Management (GM/Operations Manager).Ability...
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