SaaS Application Support Analyst

We’re RELEX Solutionsb>, a fast-growing and market-leading company helping retailers and consumer brands optimize their planning and operations through smart, data-driven technology. Founded in Europe, we’ve expanded across the Americas, Europe, and Asia-Pacific, and now, we’re excited to build our support capabilities in Australia.

We’re currently hiring SaaS Application Support Analysts to join our 24/7 global support team . Based in Melbourne , you’ll help investigate and resolve complex technical issues across our hosted environments, working with Linux-based systems, cloud technologies, and enterprise-level software platforms. You’ll join a team of 20+ experienced support professionals and have a real impact on ensuring the reliability of our services. Note: This is not a general IT help desk position, prior experience with software/application support in a SaaS or cloud environment is expected. You will not be troubleshooting laptops or ...