Job Description
About Linemate
Linemate is a WhatsApp-based Frontline Operations Platform that helps companies manage and run day-to-day operations for deskless and frontline teams. By meeting employees where they already are, Linemate enables faster communication, smoother execution, and better operational outcomes.
The Role
We’re looking for a Customer Success Manager to own end-to-end customer relationships in a fast-paced B2B SaaS environment. You’ll manage a portfolio of customers across onboarding, adoption, support, upsell, and renewal - while working closely with product and tech teams to continuously improve the platform.
This role requires someone who is analytical, proactive, and comfortable owning outcomes.
What you will ...
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