Job Description

A leading technology company seeks a hands-on Team Lead for their Tier 2 Application Support team for a mission-critical SaaS platform. The role involves overseeing support engineers, managing performance metrics, and ensuring service excellence. Ideal candidates will have 5+ years in application support, including 2 years in leadership, strong technical skills, and familiarity with cloud infrastructure. The position is onsite at BGC or Makati, offering a dynamic environment focused on client satisfaction.
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