SailPoint Identity Security Cloud (ISC) & NERM Engineer – Epic Provisioning

Summary: We are seeking an experienced SailPoint ISC and NERM Engineer with hands-on expertise in Epic provisioning and healthcare identity workflows. The ideal candidate will be responsible for designing, configuring, implementing, and supporting Identity Governance & Administration (IGA) solutions across SailPoints cloud ecosystem, with a focus on workforce, non-employee lifecycle management, and Epic access automation. Key Responsibilities SailPoint Identity Security Cloud (ISC) Design, implement, and support SailPoint ISC solutions for user lifecycle management, access request workflows, birthright provisioning, and automated onboarding/offboarding. Configure and maintain connectors, including Epic EHR, Azure AD, AD, and other enterprise applications. Develop and maintain custom rules, transformations, roles, policies, and identity profiles in ISC. Monitor and optimize IAM processes such as certification campaigns, access request flows, and separation-of-duties controls. Troubleshoot provisioning errors, integration issues, and service disruptions. Non-Employee Risk Management (NERM) Implement and support SailPoint NERM for contractors, students, vendors, research staff, affiliates, and other non-employees. Configure NERM workflows for onboarding, approvals, sponsorship, compliance, and timely access removal. Build and manage non-employee identity profiles, forms, data ingestion systems, and integrations with HR/contractor management systems. Ensure governance, risk, and compliance standards for non-employee identities. Epic Provisioning Implement automated provisioning and de-provisioning for Epic EMP, SER, DEP, and Subsystems. Integrate SailPoint with Epics identity and security modules to fully automate role, template, and security class assignment. Partner with Epic analysts to design accurate role-based access aligned to clinical and operational workflows. Troubleshoot Epic identity issues, user mismatches, and provisioning failures. General IAM Responsibilities Work closely with security, IT, HR, and compliance teams to align IAM strategy with organizational objectives. Assist with audits, governance documentation, access attestation, and regulatory reporting (HIPAA, SOX, ISO). Provide production support, root-cause analysis, and continuous improvement recommendations. Contribute to roadmap planning and upgrades across SailPoint modules. Requirements Required Qualifications 37+ years of experience in Identity and Access Management (IAM). 25+ years hands-on experience with SailPoint Identity Security Cloud (ISC) Demonstrated experience with SailPoint NERM configuration and support Strong hands-on Epic provisioning experience, including: EMP / SER records Epic user templates Epic role/security class design Integration with IAM tools Proficiency with: REST APIs SCIM integrations Identity lifecycle automation Experience with Active Directory, Azure AD, SSO, MFA, and authentication services. Preferred Skills SailPoint Professional/Engineer Certification. Experience with PowerShell, Python, or Java for identity automation. Healthcare industry experience (clinical or operational). Knowledge of ITIL framework and ticketing tools (ServiceNow, Jira). Experience with GRC, audit controls, and compliance frameworks. Soft Skills Strong communication and documentation skills. Ability to work cross-functionally with clinical, business, and technology teams. Analytical mindset with strong troubleshooting capabilities. Ability to manage multiple priorities and meet deadlines.
B.Tech/B.E. in Computers
5+ years
Required Qualifications 3–7+ years of experience in Identity and Access Management (IAM). 2–5+ years hands-on experience with SailPoint Identity Security Cloud (ISC) Demonstrated experience with SailPoint NERM configuration and support Strong hands-on Epic provisioning experience, including: EMP / SER records Epic user templates Epic role/security class design Integration with IAM tools Proficiency with: REST APIs SCIM integrations Identity lifecycle automation Experience with Active Directory, Azure AD, SSO, MFA, and authentication services. Preferred Skills SailPoint Professional/Engineer Certification. Experience with PowerShell, Python, or Java for identity automation. Healthcare industry experience (clinical or operational). Knowledge of ITIL framework and ticketing tools (ServiceNow, Jira). Experience with GRC, audit controls, and compliance frameworks. Soft Skills Strong communication and documentation skills. Ability to work cross-functionally with clinical, business, and technology teams. Analytical mindset with strong troubleshooting capabilities. Ability to manage multiple priorities and meet deadlines.