Job Description
Key Responsibilities
- Design, engineer, deploy, and support the SailPoint platform.
- Integrate systems and applications with SailPoint in collaboration with business partners, integration consultants, and internal teams.
- Work with Governance, Risk, HR, and Enterprise Technology teams to develop provisioning & identity management strategies and roadmaps.
- Translate business, application, and security requirements into technical specifications and enterprise-level designs.
- Serve as a Subject Matter Expert (SME) on SailPoint, providing consultation on best practices and standardization.
- Provide third-line escalation support for IAM services, troubleshooting issues beyond tier one and two support.
- Collaborate with vendors to resolve application, software, and hardware issues promptly.
- Maintain detailed system documentation, installation/configuration guides, and troubleshooting steps.
- Oversee exte...
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