Job Description
Sales Administrator (Sales Support Specialist)
Key Responsibilities
- Manage and update CRM systems (ClickUp, HubSpot, or similar)
- Schedule and coordinate discovery/sales calls via Zoom and calendar tools
- Prepare sales materials, client packets, and enrolment documents
- Handle post-sale enrolments: welcome emails, agreements, app access, and payments
- Respond to sales-related inquiries and elevate issues when needed
- Track sales metrics and prepare pipeline and conversion reports
- Support lead nurturing and follow-up sequences
- Assist with invoicing, payment plans, refunds, and upsells
- Coordinate with sales and coaching teams for smooth client handovers
Qualifications
- Proven experience in sales administration, customer support, or operations roles—ideally in high-ticket sales, online coaching, fitness/wellness, or service-based industries.
- S...
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