Job Description

Description

  • Greet and welcome customers
  • Understand customer needs
  • Suggest the right products suited to the customers' needs
  • Provide accurate information (e.g. product features, offers, policies)
  • Answer customers' queries about specific products/policies
  • Encourage product trials, and assist customers in their buying decision
  • Ensure visual merchandising as per the guidelines
  • Ensure a pleasant and welcoming retail environment
  • Achieve sales and KPI targets
  • Direct customer feedback and complaints to the Store Manager
  • Handle billing, inventory, and other transactions
  • Guide new advisor members
  • Ensure an organized and pleasant back store
  • Ensure safety of colleagues, customers, store assets and inventory
  • Any other day to operational aspects

Qualifications & Skills

  • 1 - 3 years work experience in reta...

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