Job Description
**Role Overview**:
**Responsibilities**:
- Manage customer interactions using Zoho CRM (training provided for quick learners).
- Provide excellent customer service, particularly when dealing with challenging clients. Collaborate with team members to improve processes and achieve sales goals.
**Qualifications**:
- Language Skills: Bilingual in English and Spanish.
- Typing Proficiency: Minimum 60 WPM (typing test required).
- Customer Service Experience: Experience working with restaurant clients or contractors preferred.
- Technical Skills: Familiarity with CRM software (Zoho preferred, but Salesforce or similar acceptable). Communication Skills: Strong verbal skills with the ability to handle high-volume calls and maintain a positive demeanor.
**Responsibilities**:
- Manage customer interactions using Zoho CRM (training provided for quick learners).
- Provide excellent customer service, particularly when dealing with challenging clients. Collaborate with team members to improve processes and achieve sales goals.
**Qualifications**:
- Language Skills: Bilingual in English and Spanish.
- Typing Proficiency: Minimum 60 WPM (typing test required).
- Customer Service Experience: Experience working with restaurant clients or contractors preferred.
- Technical Skills: Familiarity with CRM software (Zoho preferred, but Salesforce or similar acceptable). Communication Skills: Strong verbal skills with the ability to handle high-volume calls and maintain a positive demeanor.
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