Job Description

Key Responsibilities

  • Sales & Service

  • Contribution to turnover of store through selling. 

  • Demonstrate warmth and patience in all dealings with our customers, always displaying a ‘can-do’ attitude.

  • Begin to deal with customer requests and ensure efficient communication with the client and relevant colleagues throughout. 

  • Develop your knowledge of the after-sales support processes. 

  • Be proactive yourself in familiarising yourself with merchandise to enhance product knowledge. 

  • Client

  • Ensure strong customer communication during selling ceremony and in after sales. 

  • Demonstrate active listening skills to discover more about the client and to develop loyalty and long-lasting relations. 

  • Accurate CRM capture and recording of client data.

  • Standards

  • Active participation in store communications such as daily team ...

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