Job Description

Ekaanta: Mindversity on the Ganges, based in Haridwar, India, is a unique wellness-focused hospitality destination rooted in Ayurveda, mindful living, and transformative experiences. We work with individual guests, corporates, retreat groups, travel partners, and curated platforms to deliver calm, restorative stays that go beyond conventional hospitality.
Role Overview
We are looking for a proactive and organised Sales Assistant to support and manage sales across B2 C, B2 B, OTA platforms, and corporate partnerships. This role sits at the intersection of sales coordination, client communication, and booking management, ensuring smooth conversions from enquiry to confirmation.
The ideal candidate is detail-oriented, people-friendly, and comfortable handling multiple sales channels simultaneously.
Key Responsibilities
B2 C (Individual Guests)
Handle inbound enquiries via phone, Whats App, email, Instagram, and website
Explain Ekaanta’s offerings, packages, and wellness experiences clearly
Follow up on leads and convert enquiries into confirmed bookings
Coordinate guest requirements with operations and reservations teams
B2 B & Corporate Sales
Support outreach to corporates, wellness groups, retreat organisers, and institutions
Share proposals, rate cards, and customised package details
Coordinate calls, site visits, and follow-ups
Maintain relationships with existing corporate and group clients
OTA & Travel Partner Management
Manage listings and bookings across OTA platforms
Coordinate availability, pricing updates, and special packages
Track OTA performance and ensure smooth booking-to-check-in flow
Liaise with travel agents and tour operators
Sales Operations & Reporting
Maintain lead trackers, booking sheets, and client databases
Track conversion rates across channels (B2 C, B2 B, OTA, corporate)
Support invoicing, confirmations, and basic documentation
Share regular sales updates with management
Skills & Qualifications
Bachelor’s degree (Hospitality, Business, Marketing preferred)
1–3 years experience in hospitality sales, reservations, or client servicing
Strong communication skills (English & Hindi required)
Comfortable using Whats App Business, email, Excel/Google Sheets
Prior experience with OTAs or corporate sales is a strong plus
Calm, professional, and guest-first attitude
What We’re Looking For
Someone who understands relationship-based selling , not aggressive sales
Ability to handle multiple enquiries without losing warmth or accuracy
Interest in wellness, hospitality, or experiential travel
Organised, dependable, and solution-oriented

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