Job Description

The Opportunity 

The Hermès Chatswood Chase Boutique will focus on providing extraordinary service to all clients. This is a fantastic opportunity to join a new store and be part of the store opening process. As a Sales Associate, you will be working with a dedicated team within the Hermès Maison and work collaboratively to support the client experience in a fast-paced, luxury environment. 

Key Responsibilities 

Client Experience:

  • Provide exceptional client experience in line with the Sales & Service Ambassador guidelines and benchmarks to every client at Hermès.
  • Develop and strengthen meaningful relationships with current and potential clients.
  • Handle complex client experience concerns and issues.
  • Facilitate sales and participate in up-selling, cross-selling and multiple selling for all product categories. 

    • Métier Ambassadorship:

  • Proactively sharing key information about the métier and its pe...

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