Job Description
Sales Associate (
**Job Number:** SAL004329 )
**Description**
+ Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
+ Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
+ Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
+ Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
+ Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
+ Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
+ Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
+ Handle cash register and transactions with the customers in an effective and accurate manner as required
+ Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations
**Qualifications**
+ High School Degree
+ Fluency in English
+ Proficiency in MS office
+ Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
+ Specific for Sports Goods retail: Active participation in at least one sporting activity
+ Planning and Organizing: level 1
+ Self - Development: level 2
+ Communication Skills: level 2
+ Cultural Awareness: level 1
+ Customer Focus: level 1
+ Initiative: level 2
+ Teamwork: level 2
**Organization** : Lefties
**Primary Location** : Jordan-Jordan, Mecca Mall
**Schedule** : Full-time
**Unposting Date** : Ongoing
**Req ID:** SAL004329
**Job Number:** SAL004329 )
**Description**
+ Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
+ Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
+ Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
+ Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
+ Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
+ Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
+ Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
+ Handle cash register and transactions with the customers in an effective and accurate manner as required
+ Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations
**Qualifications**
+ High School Degree
+ Fluency in English
+ Proficiency in MS office
+ Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
+ Specific for Sports Goods retail: Active participation in at least one sporting activity
+ Planning and Organizing: level 1
+ Self - Development: level 2
+ Communication Skills: level 2
+ Cultural Awareness: level 1
+ Customer Focus: level 1
+ Initiative: level 2
+ Teamwork: level 2
**Organization** : Lefties
**Primary Location** : Jordan-Jordan, Mecca Mall
**Schedule** : Full-time
**Unposting Date** : Ongoing
**Req ID:** SAL004329
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