Sales Associate

Job Description:

The Sales Associate main role is to achieve sales goals while ensuring the best customer experience.

• Proactively receive and recruit walk-in customer
• Develop the customer base with new clients and cultivate a loyal clientele, specially UHNWI clients
• Ensure every customer receives exceptional customer experience
• Provide high quality of service and after-sales service to keep clients engaged with the brand and make them return
• Share the Baccarat story, know-how and quality standards with the customers, by demonstrating in-depth knowledge of the Maison, collections and products
• Generate new business opportunities by inviting existing customers and prospects to in-store appointments and events
• CRM - Enrich the customer database with accuracy, communicate on novelties, events and giftings, campaigns and reporting
• Manage day-to-day sales and operations of the store
• Ensure operationa...