Job Description

We are seeking a motivated and customer-focused Mobile Phone Retail Sales Associate to join our team. The ideal candidate will be responsible for assisting customers with mobile phones, accessories, gadgets, and Telco services while delivering excellent customer service and achieving sales targets.

Key Responsibilities

  • Greet customers and understand their mobile phone and accessory needs.
  • Recommend suitable mobile devices, accessories, and telco service plans.
  • Demonstrate product features and explain technical specifications clearly.
  • Process sales transactions accurately using POS systems.
  • Handle customer inquiries, complaints and after-sales support professionally.
  • Maintain store cleanliness, displays, and product arrangement.
  • Keep up to date with new mobile phone models and technology trends.
  • Achieve teams and store sales targets.
  • Manage inventory, stock levels, and basic record-keeping.

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