Job Description

Key Responsibilities

Sales Target & Compensation Management

  • Own the setup, maintenance, and governance of sales compensation plans and quotas
  • Partner with Sales Leadership and Finance to define, review, and update sales targets and attainment models
  • Manage data uploads, workflows, and validations in Spiff (or other ICM tools)
  • Maintain detailed documentation for compensation logic, crediting rules, and exception handling
  • Support quarterly and annual incentive plan refreshes and validate commission payouts
  • Support configuration, rollout, and user training for the sales compensation tool (Spiff)

Sales Performance Reporting & Analytics

  • Build and maintain dashboards and reports for quota attainment, pipeline health, coverage, productivity, and forecasting
  • Analyze sales performance data to identify trends, gaps, and improvement opportunities
  • Support Sales leadership with pricing strategy and discount governance analysis
  • Conduct win/loss analysis to provide insights into deal outcomes
  • Ensure data consistency and integrity across CRM, compensation, and reporting systems
  • Deliver ad hoc analysis to support GTM strategy, leadership reviews, and business initiatives

Required Skills & Qualifications

  • 5+ years of experience in Sales Operations, Sales Excellence, or Revenue Operations
  • Strong experience in Incentive Compensation Management (ICM) and quota planning
  • Hands-on experience with Spiff (preferred) or tools like Xactly / CaptivateIQ

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