Job Description
Key Responsibilities
Sales Target & Compensation Management
- Own the setup, maintenance, and governance of sales compensation plans and quotas
- Partner with Sales Leadership and Finance to define, review, and update sales targets and attainment models
- Manage data uploads, workflows, and validations in Spiff (or other ICM tools)
- Maintain detailed documentation for compensation logic, crediting rules, and exception handling
- Support quarterly and annual incentive plan refreshes and validate commission payouts
- Support configuration, rollout, and user training for the sales compensation tool (Spiff)
Sales Performance Reporting & Analytics
- Build and maintain dashboards and reports for quota attainment, pipeline health, coverage, productivity, and forecasting
- Analyze sales performance data to identify trends, gaps, and improvement opportunities
- Support Sales leadership with pricing strategy and discount governance analysis
- Conduct win/loss analysis to provide insights into deal outcomes
- Ensure data consistency and integrity across CRM, compensation, and reporting systems
- Deliver ad hoc analysis to support GTM strategy, leadership reviews, and business initiatives
Required Skills & Qualifications
- 5+ years of experience in Sales Operations, Sales Excellence, or Revenue Operations
- Strong experience in Incentive Compensation Management (ICM) and quota planning
- Hands-on experience with Spiff (preferred) or tools like Xactly / CaptivateIQ
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