Job Description

Here’s what you’ll deliver:

  • Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
  • Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
  • Project a positive attitude for the benefit of our customers and fellow employees.
  • Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
  • Work effectively without supervision.
  • Attend factory-sponsored and dealer-specified training classes as scheduled by management.
  • Answer Customer Service phone calls relating to car sale inquiries.
  • Ensure customer car quotes are competitive and reasonable.
  • Keep customers updated by phone as to the progress of their vehicle’s delivery.
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