Job Description
About Luxury Personified
Luxury Personified LLP. is India’s leading distributor and marketer of ultra-premium audio, video, and lifestyle brands. We represent some of the world’s most iconic names in high-fidelity sound and bespoke home entertainment. Our curated portfolio includes top-tier brands recognized for their craftsmanship, design excellence, and acoustic perfection. At Luxury Personified, we don’t just sell audio products — we deliver experiences that redefine indulgence and inspire passion for sound.
Position Overview
We are seeking an organized, motivated, and detail-driven Sales Coordinator to join our AV Sales division. This role serves as the backbone of the sales function — managing operations, ensuring client satisfaction, and enabling the sales team to perform effectively. You will work closely with internal sales managers, logistics partners, brand representatives, and high-net-worth clients to ensure a seamless end-to-end sales experience.
The ideal candidate is someone with strong communication skills, a refined sense of service, and an appreciation for luxury and technology. You will play a critical role in maintaining the standard of excellence that defines our brand in the market.
Key Responsibilities
Sales & Client Coordination
- Serve as the primary point of contact for client inquiries, follow-ups, and order status updates.
- Prepare accurate quotes, pro forma invoices, and proposals as per brand pricing guidelines.
- Maintain detailed records of sales leads, opportunities, and client interactions in CRM tools.
- Support the sales team in achieving monthly and quarterly revenue targets by ensuring timely processing of orders and documentation.
Operational & Logistic Support
- Coordinate with internal departments (warehouse, logistics, and accounts) for delivery schedules, stock updates, and payment tracking.
- Follow up with dealers, retailers, and integrators to ensure proper order execution and installation support.
- Assist in inventory management — tracking product availability, backorders, and new arrivals from brand partners.
Reporting & Analysis
- Generate weekly sales performance reports, pipeline updates, and customer engagement summaries for management.
- Analyse inquiries, conversion ratios, and client trends to identify new business opportunities.
Marketing & Brand Support
- Collaborate with the marketing team for new product launches, events, and social media activities related to AV brands.
- Support event logistics, demo room sessions, and partner training initiatives.
- Ensure all customer-facing communication reflects the premium tone and aesthetic associated with Luxury Personified’s brand identity.
Qualifications & Experience
- Bachelor’s degree in Business, Marketing, or a related field.
- 3–5 years of experience in sales coordination, preferably in luxury retail, audio-video, or premium consumer electronics sectors.
- Strong verbal and written communication skills, with an ability to engage confidently with high-end clientele.
- Excellent organizational and multitasking skills to manage multiple ongoing client requests simultaneously.
- Proficiency in MS Excel, Power Point, and CRM systems (Zoho, Salesforce, or similar).
- Passion for high-end audio, music, or home entertainment will be an added advantage.
Key Attributes
- Customer-focused mindset with strong attention to detail.
- Professional grooming and demeanour aligning with luxury brand standards.
- Ability to anticipate client needs and proactively coordinate solutions.
- Team player with a collaborative and enthusiastic approach.
Luxury Personified LLP. is India’s leading distributor and marketer of ultra-premium audio, video, and lifestyle brands. We represent some of the world’s most iconic names in high-fidelity sound and bespoke home entertainment. Our curated portfolio includes top-tier brands recognized for their craftsmanship, design excellence, and acoustic perfection. At Luxury Personified, we don’t just sell audio products — we deliver experiences that redefine indulgence and inspire passion for sound.
Position Overview
We are seeking an organized, motivated, and detail-driven Sales Coordinator to join our AV Sales division. This role serves as the backbone of the sales function — managing operations, ensuring client satisfaction, and enabling the sales team to perform effectively. You will work closely with internal sales managers, logistics partners, brand representatives, and high-net-worth clients to ensure a seamless end-to-end sales experience.
The ideal candidate is someone with strong communication skills, a refined sense of service, and an appreciation for luxury and technology. You will play a critical role in maintaining the standard of excellence that defines our brand in the market.
Key Responsibilities
Sales & Client Coordination
- Serve as the primary point of contact for client inquiries, follow-ups, and order status updates.
- Prepare accurate quotes, pro forma invoices, and proposals as per brand pricing guidelines.
- Maintain detailed records of sales leads, opportunities, and client interactions in CRM tools.
- Support the sales team in achieving monthly and quarterly revenue targets by ensuring timely processing of orders and documentation.
Operational & Logistic Support
- Coordinate with internal departments (warehouse, logistics, and accounts) for delivery schedules, stock updates, and payment tracking.
- Follow up with dealers, retailers, and integrators to ensure proper order execution and installation support.
- Assist in inventory management — tracking product availability, backorders, and new arrivals from brand partners.
Reporting & Analysis
- Generate weekly sales performance reports, pipeline updates, and customer engagement summaries for management.
- Analyse inquiries, conversion ratios, and client trends to identify new business opportunities.
Marketing & Brand Support
- Collaborate with the marketing team for new product launches, events, and social media activities related to AV brands.
- Support event logistics, demo room sessions, and partner training initiatives.
- Ensure all customer-facing communication reflects the premium tone and aesthetic associated with Luxury Personified’s brand identity.
Qualifications & Experience
- Bachelor’s degree in Business, Marketing, or a related field.
- 3–5 years of experience in sales coordination, preferably in luxury retail, audio-video, or premium consumer electronics sectors.
- Strong verbal and written communication skills, with an ability to engage confidently with high-end clientele.
- Excellent organizational and multitasking skills to manage multiple ongoing client requests simultaneously.
- Proficiency in MS Excel, Power Point, and CRM systems (Zoho, Salesforce, or similar).
- Passion for high-end audio, music, or home entertainment will be an added advantage.
Key Attributes
- Customer-focused mindset with strong attention to detail.
- Professional grooming and demeanour aligning with luxury brand standards.
- Ability to anticipate client needs and proactively coordinate solutions.
- Team player with a collaborative and enthusiastic approach.
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