Sales Coordinator

Responsibilities:

Sales Coordination:

• Coordinate with sales teams to process customer inquiries, quotations, and purchase orders.
• Maintaining Customer Master accounts in CRM and assigning Leads, deals and service tickets to respective engineers.
• Maintain sales records, track leads, and follow up on pending quotations.
• Support account management by maintaining updated customer databases in CRM.
• Liaise with customers to provide enquiry status, order status, and delivery schedules.

Administrative & Reporting:

• Maintain organized records of sales orders, invoices, service tickets, and contracts.
• Prepare monthly/quarterly sales reports for management.
• Ensure smooth communication between internal teams (sales, service, logistics, and procurement).
• Support in monitoring KPIs for sales operations.