Sales Coordinator

At Continental Equipment, smooth processes and systems are the key to our success. We’re looking for a Sales Coordinator that is responsible in supporting the sales team in their daily activities, ensuring efficient coordination between various departments, and facilitating the execution of sales strategies. They play a pivotal role in ensuring the smooth flow of information and communication between sales representatives, customers, and internal departments. This person will help us in achieving organizational efficiency by nurturing a positive, inclusive work environment.

Key responsibilities and accountabilities

• Assist the sales team with administrative tasks such as preparing sales reports, quotations, presentations, and contracts
• Act as a liaison between the sales team and other departments, ensuring timely response to customer inquiries and requests
• Handle customer inquiries and provide product information, pricing details, and quotes
• Coordinate with marketing department to ensure availability of marketing materials and promotional items for sales activities

Order Processing and Management

• Process sales orders accurately and in a timely manner, ensuring all relevant information is captured and documented
• Coordinate with the logistics and shipping departments to arrange for timely delivery of orders to customers
• Monitor order status and address any issues or delays to ensure customer satisfaction

Database Management

• Maintain and update customer databases with accurate and current information
• Track sales activity and maintain records of sales trends, customer interactions, and competitor activities
• Generate and analyze sales reports to identify opportunities for growth and improvement
• Assist in the organization of sales meetings, conferences, and events
• Provide administrative support to sales representatives, including scheduling appointments, managing calendars, and making travel arrangements
• Assist in the onboarding and training of new sales team members

Person profile

Personality

Comfortable in dealing with people with different backgrounds and responsibilities. Reliable, tolerant, and organized. Keen for new experience, responsibility and accountability. Able to work well with others and be a team‑player.

Specific Job Skills

• Good in communication and positive and open attitude are important traits of the researched profile. A genuine passion for people and working with is also mandatory.
• The position requires interaction across several departments and functions; therefore people‑management skills, experience and natural ability are necessary.
• English language is required for international coordination and business expansion.
• Must be adept in use of MS Office 2010 or later, particularly Words, Excel and PowerPoint