Job Description

Empresas: Emerald Stay
To describe our workplace culture in a nutshell: we're demanding and caring. As a team member, expect to be challenged, empowered and to grow through this professional experience. We are looking for a confident Sales Executive who enjoys talking to guests and will thrive in a dynamically changing environment. Your responsibilities will include but not be limited to the following. RESPONSIBILITIES - Responding to guest enquiries (direct, corporate and travel agency) via telephone, email and whatsapp. - Engage with potential guests and building a relationship with them to help them understand Emerald Stay's product and services. - Create and send quotes, including extra services where required. - Handle guest payments. - Communicate quickly and effectively with guests and team members. - Manage new confirmed reservations in Mews. - Manage cancellations and amendments to existing bookings. - Proactively follow up on quotes and try to encourage the gu...

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