Sales Executive

Key Responsibilities:

1. Customer Engagement & Sales
2. Greet and welcome customers in the showroom.
3. Understand customer needs and recommend suitable jewellery.
4. Explain product features, purity, making charges, and offers clearly.
5. Achieve individual and showroom sales targets.
6. Product Promotion & Upselling
7. Promote new arrivals, seasonal collections, and special schemes.
8. Cross-sell and up-sell products to increase average bill value.
9. Educate customers about Bhima Jewellery's quality standards and trust.
10. Customer Relationship Management
11. Maintain strong relationships with existing customers to encourage repeat visits.
12. Collect customer details (database) and follow up for special occasions.
13. Handle customer complaints or queries politely and escalate when necessary
14. Showroom Operations
15. Ensure counters and displays are well-arranged and clean.
16. Handle stock, tagging, and daily inventory as per company policy.
17. Coordinate with billing and back-office staff for smooth sales flow.