Sales Executive

Job Overview

We are looking for a driven and customer-focused Sales Executive to support our studios through online sales and customer service channels. This role focuses on engaging potential and existing members digitally, converting enquiries into sales, and delivering timely, professional support across our online platforms.

Key Responsibilities

Online Sales & Customer Engagement

• Respond promptly to online enquiries via email, messaging platforms, and CRM systems
• Engage potential and existing members to understand their needs and recommend suitable packages or memberships
• Follow up on leads, abandoned enquiries, and existing members to close sales
• Build rapport and trust with members through clear, professional, and friendly online communication

Online Customer Service Support

• Handle customer enquiries related to class bookings, packages, memberships, and promotions
• Provide accurate in...