Sales Force & Omnichannel Data Analytics Lead (m/f/d)

Overview

Are you ready to take on a challenge where your expertise in data analytics, omnichannel performance, CRM and digital campaigns can make a real impact? Great! We are looking for a Sales Force & Omnichannel Data Analytics Lead (m/f/d) to join our commercial team and help turn data into actionable insights.

Responsibilities

• Integrate, validate and analyze data from CRM, digital platforms and other sources to create a unified and actionable view of customer activities
• Define, standardize and monitor KPIs across CRM and digital platforms to ensure transparency, alignment and action
• Develop, automate and maintain omnichannel and sales force effectiveness dashboards, and deliver campaign and engagement performance metrics across brands and geographies to assess performance and identify improvement areas
• Conduct ad-hoc deep dives and root cause analyses to support tactical decision-making and strategic planning acr...