Job Description
Job Description
Qualifications
Position Title: Sales Manager Automotive OES- South
Department: Sales - Automotive & Industry
Reporting to: National Business Manager- Automotive OES
Location: Chennai
- Proactively seek information about customers business, application challenges, production bottlenecks and provide solution in consultation with National Business Manager-Automotive OES and Technical Service.
- To get recommended Sika solution validated by customer through demonstration/trials, lab tests etc.
- Responsible for securing and managing new RFQs across South India.
- Identify and develop new business opportunities with existing and new customers, expanding the company's footprint in the Automotive passenger car interior/exterior market.
- Understand and replicate global success stories, new applications and product implementation.
- Undertake and witness application trials and validation processes at customers to ensure satisfactory trial.
- Negotiate and finalize commercial deals with customers in consultation with National Business Manager-Automotive OES and finalize orders in line with company policies, ensuring customer satisfaction and adherence to assigned business targets.
- Regular travel to client sites, with a focus on budget management.
- Collect and report market intelligence to the management, providing insights into customer needs and competitive landscape.
- Customer Support: Respond immediately to customer complaints and issues, providing swift resolutions. Customer interface for cross functional teams involved in product development, to drive commercialization as per plan.
- Manage collections of accounts receivable from customers, ensuring timely and accurate transactions.
- Track and record the activities at Key Accounts to ensure the organized efforts for achieving sale of Our products.
- Attend complaints (if any) and develop a sustainable action plan to avoid complaints and improve satisfaction level of customer.
- Establishing periodic forecast for assigned accounts. Provide forecast to supply chain to manage inventory and meet customers delivery schedules.
- Establish strong business relationship with key decision makers.
- Conduct marketing events like webinar, seminar, roadshow, technology day at key accounts to update on innovations and best practices globally to create awareness and new opportunities
- Contributes to team effort by accomplishing related results as needed.
Qualifications
- Qualifications preferred – Masters’/Bachelors’ in Mechanical, Chemical, Materials or Polymer Engg. Post-graduate diploma in business management from reputed institute will be preferred.
- Minimum 5-6 years’ experience in Sales/Business Development/Key Account Management in Automotive industry. Experience with Automotive tier suppliers will be preferred.
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