Job Description

Responsibilities:

  • Developing and sustaining long-lasting relationships with customers.
  • Screening, recruiting, and training sales employees.
  • Calling potential customers to explain company products and encourage purchases.
  • Answering customers’ questions and escalating complex issues to the relevant departments as needed.
  • Developing in-depth knowledge of company products.
  • Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
  • Collaborating with the marketing department to ensure that the company is reaching its target audience.
  • Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
  • Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
  • Analyzing competitors’ products to determine produ...

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