Job Description

Responsibilities:


  • Developing and sustaining long-lasting relationships with customers.

  • Screening, recruiting, and training sales employees.

  • Calling potential customers to explain company products and encourage purchases.

  • Answering customers’ questions and escalating complex issues to the relevant departments as needed.

  • Developing in-depth knowledge of company products.

  • Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.

  • Collaborating with the marketing department to ensure that the company is reaching its target audience.

  • Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.

  • Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.

  • Analyzing competitors’ products ...
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