Job Description
Sales Operation Analyst
Job Description
**1. Helpdesk & Support**
+ Respond to sample inquiries from global stakeholders
+ Provide guidance on sample ordering and stock availability
+ Ensure inquiries are resolved within agreed timelines (Responsive is the key!)
**2. Data Monitoring & Escalation**
+ Support data checks and reconciliation inquiries and keep accurate records of inquiries and resolutions.
+ Escalate risks, stock issues, and system errors (Troubleshoot errors in SAP, Model N, and related systems).
**3. System & Process Coordination**
+ Monitor and escalate system issues or data discrepancies promptly.
+ Ensure close follow-up and timely coordination with relevant teams.
+ Manage cancellation or correction requests for non-sampleable parts
**4. Cross-Functional Collaboration**...
Job Description
**1. Helpdesk & Support**
+ Respond to sample inquiries from global stakeholders
+ Provide guidance on sample ordering and stock availability
+ Ensure inquiries are resolved within agreed timelines (Responsive is the key!)
**2. Data Monitoring & Escalation**
+ Support data checks and reconciliation inquiries and keep accurate records of inquiries and resolutions.
+ Escalate risks, stock issues, and system errors (Troubleshoot errors in SAP, Model N, and related systems).
**3. System & Process Coordination**
+ Monitor and escalate system issues or data discrepancies promptly.
+ Ensure close follow-up and timely coordination with relevant teams.
+ Manage cancellation or correction requests for non-sampleable parts
**4. Cross-Functional Collaboration**...
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