Sales Operations Associate (Hunter Douglas) (Start ASAP)

The Sales Operations Associate supports after-sales service excellence by coordinating with teams and managing dealer orders to enhance customer satisfaction.

Your Role

Key responsibilities include:

• Coordinating with Customer Service, in-house sales associates, service, and production teams on after-sales service issues and schedules.
• Handling orders and concerns of 3rd party dealers and ensuring prompt resolution.
• Monitoring clients and documentary files.
• Recommending strategies to improve service quality, productivity, and profitability.
• Coordinating with internal and external parties to meet account requirements.
• Checking implementation of SOPs related to the sales process.
• Reviewing Sales Quotations for pricing, size limitations related to product warranty, and stock availability.
• Processing orders in FGI’s ERP system.

About You

The company is looking f...