Sales Operations Associate

About 'GiftAFeeling':

GiftAFeeling is a leading Canadian multinational supplier of corporate gifts, promotional products, branded merchandise, employee uniform, and company swag serving a global clientele including countries like Canada, USA, UK, Germany, Sweden, India, Netherlands, UAE, Japan, and more. It offers 70,000 different products including 287 top-name brands like Nike, Adidas, Bugatti, Yeti, etc. which can be imprinted using its 106+ unique printing techniques. Having worked with 87 of the top 100 Canadian companies, GiftAFeeling has been recognized as one of Canada's top 5 e-commerce businesses by CanadianSME National Business Awards!

Location: Remote (Work From Home)

Working Hours (Mandatory): Monday to Friday, 7:00 PM – 3:00 AM IST (Following Canadian timezone and holidays)

Compensation will be offered within the ₹40,000-75,000 range based on the candidate's capability, learning agility, and operational readiness assessed during the interview.

Key Roles & Responsibilities

• Manage sales operations using digital tools, systems, and automation platforms.
• Perform pricing calculations, offer evaluations, and support sales decision-making through logical inputs.
• Coordinate and streamline email and communication processes for internal and external follow-ups.
• Maintain structured records, reports, and operational workflows.
• Ensure timely responses to inquiries and smooth flow of sales-related tasks.
• Support in data entry, tool operations, and CRM-related activities.
• Educational Qualification & Suitability

Minimum Educational Requirement: Bachelor's Degree in any of the following (preferred but not mandatory):

• Commerce / Business Administration / Management
• Engineering / Information Technology
• Mathematics / Economics
• Or any other field with strong analytical or operational exposureRequired Soft Skills:
• Strong technical proficiency and adaptability with tools/software.
• Solid command over English (spoken and written).
• Ability to understand and apply logical reasoning for calculations and business logic.
• Good with numbers and pricing logic.
• Advanced communication skills to manage coordination effectively.
• Detail-oriented and proactive in following up and closing loops.

Preferred Candidate Profile:

• Fresh graduates or early-career professionals (0–3 years experience) looking to gain remote international experience.
• Individuals with a keen interest in operations, backend coordination, or sales support.
• Candidates who are:

- Comfortable with night shifts (Canadian time)

- Detail-oriented and tech-savvy

- Quick learners who can pick up new tools independently

• Freelancers or upskilling professionals looking for stable, process-oriented work.
• Suitable for candidates who:

- Want to build operational or sales careers

- Prefer structured work and regular hours

- Are looking for performance-based growth opportunities

- Can work independently with minimal supervision

Not Ideal For:

• Candidates seeking creative/marketing-heavy roles
• Individuals who are unable to work during night hours consistently
• Those looking for roles with team-based collaboration or high social interaction
• Preferred Skills (But Not Mandatory):

- Prior experience in sales coordination or remote support roles.

- Exposure to CRM tools, pricing systems, or operations dashboards.

Other Information:

• This role is ideally suited for self-disciplined individuals comfortable working independently during night hours.
• Performance during the 3-month probation will determine long-term employment.