Job Description
The Sales Operations & CRM Executive will be responsible for managing customer data, handling inbound sales leads, coordinating lead assignment to the sales team, and supporting inside sales activities. This role is critical in ensuring disciplined CRM usage, faster lead response times, and efficient sales pipeline management.
Requirements
Key Responsibilities
CRM & Data Management
Maintain, update, and manage customer and lead data in the CRM system ( Zoho CRM) .
Ensure high data accuracy through regular validation, de-duplication, and correct tagging of leads and accounts.
Track and maintain lead stages, follow-ups, and overall sales pipeline hygiene.
Lead Management & Assignment
Receive and manage inbound leads from multiple sources including website, email, phone calls, marketing campaigns, Apollo.io , and other platforms.
Qualify incoming leads and assign them to the appropriate sales team members based on defined allocation rules.
Monitor lead re...
Requirements
Key Responsibilities
CRM & Data Management
Maintain, update, and manage customer and lead data in the CRM system ( Zoho CRM) .
Ensure high data accuracy through regular validation, de-duplication, and correct tagging of leads and accounts.
Track and maintain lead stages, follow-ups, and overall sales pipeline hygiene.
Lead Management & Assignment
Receive and manage inbound leads from multiple sources including website, email, phone calls, marketing campaigns, Apollo.io , and other platforms.
Qualify incoming leads and assign them to the appropriate sales team members based on defined allocation rules.
Monitor lead re...
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