Job Description

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards.

Our sales approach begins by identifying customer demands before they become challenges. We’re committed to delivering customer success through our comprehensive expertise in software and technology. We don’t just sell things. We offer solutions to tomorrow’s challenges.

Reporting to the Director of Finance, this key individual will manage various responsibilities such as reporting, dashboards, project management, software administration, revenue operations, and process development. As a Sales Operations Manager, you will enhance the processes for Elo by evaluating and organizing multiple data sources, and providing direct support to our Sales, Marketing, and Operational teams.

KEY RESPONSIBILITIES:

  • Report and provide insight to support the decision-making and strategic planning of the Regional Sales Teams.
  • Serve as key contact person for our Sales Leadership team regarding sales performance (Orders, Sales In/Out, Funnel Forecasting).
  • Analyze data and provide important visualization and intelligence that clearly communicates complex data in a simple form to a non-technical audience.
  • Create easy-to-follow sales processes, maintain reporting on all sales metrics.
  • Collaborate with the IT unit to manage and ensure an effective CRM system that adds value
  • Data governance & entering information into the Salesforce customer relationship management (CRM) system.
  • Develop customized dashboards tailored to specific business and team needs
  • Analyze and report on sales KPIs on a weekly/monthly/quarterly basis (Demand Planning Cycle, Financial & Board reviews).
  • Lead process improvement and system adoption projects to provide scalable reporting support.
  • Management of new projects & team initiatives (Aligning backlog orders and deliveries by top projects, SDR Lead flow, Elo Elite, Funnel Reviews).

    • MINIMUM QUALIFICATIONS:

  • Bachelor’s degree in, Finance, Economics, or related field
  • At least 4 years of previous experience 

    • PREFERRED QUALIFICATIONS:

  • MBA or advances degree preferred
  • Possess in-depth working and administrative experience with Salesforce CRM system
  • Experience with Qlikview, SAP, & PowerBI

    • PROFESSIONAL SKILLS/ COMPETENCIES:

  • Experience with sales strategy execution, data analysis, and sales analytics; KPI’s reporting, and operations management.
  • Experience gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs & actionable intelligence to senior leaders.
  • Advanced spreadsheet knowledge working with large data sets (utilize complex formulas and can manipulate and transform data)
  • Ability to communicate effectively in one-on-one and group settings.
  • Ability to convey results to senior business leaders; present complex results in a clear, concise, and enticing manner that stimulate action.
  • Highly organized and detail-oriented, possessing multi-tasking skills, and efficient in managing uncertain situations.
  • Experience applying data analysis to solve real-life business problems; experience with statistical tools within Excel, as well as preferred knowledge of programming languages.
  • Applicants must be creative individuals with the ability to develop new ideas and creative solutions, as well as demonstrate skill and passion for problem-solving and operational excellence.
  • Motivated self-starter who can focus on achieving a set goal with limited supervision.

    • PHYSICAL DEMANDS:

  • Ability to lift up to OSHA single person lift requirements
  • Ability to sit, stand, bend, or walk for prolonged periods of time
  • Ability to travel domestically and internationally
  • Must be able to work a standard full-time schedule

    • Apply for this Position

    Ready to join ? Click the button below to submit your application.

    Submit Application