Job Description
Qualfon Cebu, Central Visayas, Philippines
Sales Operations Manager
This role will manage day-to-day operations of sales accounts to ensure client goals and revenue objectives are met. The Operations Manager will provide strategic direction and leadership to sales teams to ensure strong performance and engagement. Duties also include enhancing processes, tracking critical metrics, and executing plans to strengthen overall account performance.
Key Responsibilities
- Oversee daily sales operations to meet revenue, conversion, and productivity targets
- Monitor and analyze performance metrics, identify trends, and implement corrective actions
- Ensure compliance with operational processes, quality standards, and company policies
- Drive continuous improvement initiatives to optimize sales results
- Lead, coach, and mentor Team Leaders and Sales Agents to maximize performance
- Conduct performance reviews...
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