Job Description

We are seeking a dedicated and organized Sales Operations Specialist to join our team. The ideal candidate possesses a strong interest in sales operations, attention to detail, and strong communication skills. This position is essential in supporting our sales teams by managing processes, assisting with reporting, and helping improve efficiency.

Responsibilities

  • Manage and track sales operations requests using Zendesk.
  • Ensure timely resolution and clear communication with sales teams via the Zendesk ticketing system.
  • Analyze ticket trends to help identify and report recurring issues.
  • Assist with evaluating and refining processes to support team efficiency.
  • Help implement best practices and support improvement initiatives as needed.
  • Collaborate with sales teams to address questions and provide operational support.
  • Work with cross-functional partners to ensure data and reporting consistency.
  • <...

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