Sales Operations & Support Sr. Manager

Responsibilities and Measurement Criteria with Time investment Needed on Each: - 

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

1. Export Shipment and Collateral Management

This section focuses on operational oversight and documentation accuracy for technical products.

• Plan, schedule, and coordinate the export of goods, including transportation, documentation, and customs requirements.
• Ensure timely shipment and delivery of goods to meet customer expectations and avoid penalties or delays.
• Oversee the correct preparation of export documentation such as invoices, packing lists, certificates of origin (FTA/AIFTA etc.
• Ensure to share them in a timely manner with the relevant regional Interco team.
• Coordinate with Engineering to ensure product specifications, technical manual...