Job Description
On-Site
Job Description: Sales Operations Manager
The Sales Operations Manager will play a critical role in streamlining end-to-end sales processes while ensuring strong compliance with global trade regulations. This position acts as a strategic link between Sales, Supply Chain, Finance, and Compliance teams to drive operational excellence, regulatory adherence, and sustainable, profitable business growth.
Key Responsibilities Sales Operations Management
+ Oversee the complete sales operations lifecycle (quote-to-delivery), including order management, sales forecasting, pricing support, and preparation of MIS and management reports.
+ Drive effective CRM utilization (e.g., Salesforce), ensuring data accuracy, process consistency, and enhanced pipeline visibility to support revenue and growth objectives.
+ Partner closely with Sales, Finance, and Supply Chain teams to strengthen quote-to-cash efficiency, improve order fulfillment, and eliminate operational bottlenecks.
+ Support sales planning, performance tracking, and cadence reviews through actionable insights and analytics.
Trade Compliance Oversight
+ Ensure compliance with global and regional trade regulations, including import/export laws, customs requirements, sanctions, and embargoes.
+ Collaborate with logistics and supply chain teams to maintain accurate trade documentation (commercial invoices, packing lists, COO, HS codes, ECCN, etc.) and ensure timely, compliant shipments.
+ Monitor regulatory changes and proactively implement updates to business processes, controls, and training to mitigate compliance risks.
+ Act as a key point of contact for trade compliance queries and escalations related to sales and order processing.
Process & Policy Development
+ Develop, document, and enforce SOPs for sales operations and trade compliance workflows.
+ Define, track, and analyze KPIs to identify operational gaps, improve efficiency, and drive continuous process improvements.
+ Support internal and external audits, compliance reviews, and risk assessments, ensuring alignment with corporate policies and regulatory requirements.
+ Lead or contribute to cross-functional process improvement and digital transformation initiatives.
Skills & Qualifications
+ Strong working knowledge of import/export regulations, customs procedures, HS codes, and trade compliance documentation standards.
+ Hands-on experience with CRM platforms (preferably Salesforce) and ERP systems (SAP, Oracle, or equivalent).
+ Excellent analytical, problem-solving, and reporting skills with the ability to translate data into actionable insights.
+ Strong communication and stakeholder management skills, with the ability to collaborate effectively across Sales, Finance, Supply Chain, and Compliance teams.
+ High attention to detail, strong ownership mindset, and ability to work in a fast-paced, matrixed environment.
Experience Requirements
+ **Minimum 5-8 years of relevant experience** in Sales Operations, Order Management, Trade Compliance, or a related role.
+ Proven experience supporting global or regional sales teams and managing cross-border transactions is strongly preferred.
Educational Qualifications & Preferred Certifications
+ Bachelor’s degree in Business Administration, Supply Chain Management, International Trade, Commerce, or a related field.
+ Postgraduate qualification (MBA/PGDM) is a plus.
+ Preferred certifications (nice to have):
+ Certified Global Business Professional (CGBP)
+ Certified Export Specialist (CES)
+ Trade Compliance or Customs Certification
+ Salesforce or ERP system certification
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
Job Description: Sales Operations Manager
The Sales Operations Manager will play a critical role in streamlining end-to-end sales processes while ensuring strong compliance with global trade regulations. This position acts as a strategic link between Sales, Supply Chain, Finance, and Compliance teams to drive operational excellence, regulatory adherence, and sustainable, profitable business growth.
Key Responsibilities Sales Operations Management
+ Oversee the complete sales operations lifecycle (quote-to-delivery), including order management, sales forecasting, pricing support, and preparation of MIS and management reports.
+ Drive effective CRM utilization (e.g., Salesforce), ensuring data accuracy, process consistency, and enhanced pipeline visibility to support revenue and growth objectives.
+ Partner closely with Sales, Finance, and Supply Chain teams to strengthen quote-to-cash efficiency, improve order fulfillment, and eliminate operational bottlenecks.
+ Support sales planning, performance tracking, and cadence reviews through actionable insights and analytics.
Trade Compliance Oversight
+ Ensure compliance with global and regional trade regulations, including import/export laws, customs requirements, sanctions, and embargoes.
+ Collaborate with logistics and supply chain teams to maintain accurate trade documentation (commercial invoices, packing lists, COO, HS codes, ECCN, etc.) and ensure timely, compliant shipments.
+ Monitor regulatory changes and proactively implement updates to business processes, controls, and training to mitigate compliance risks.
+ Act as a key point of contact for trade compliance queries and escalations related to sales and order processing.
Process & Policy Development
+ Develop, document, and enforce SOPs for sales operations and trade compliance workflows.
+ Define, track, and analyze KPIs to identify operational gaps, improve efficiency, and drive continuous process improvements.
+ Support internal and external audits, compliance reviews, and risk assessments, ensuring alignment with corporate policies and regulatory requirements.
+ Lead or contribute to cross-functional process improvement and digital transformation initiatives.
Skills & Qualifications
+ Strong working knowledge of import/export regulations, customs procedures, HS codes, and trade compliance documentation standards.
+ Hands-on experience with CRM platforms (preferably Salesforce) and ERP systems (SAP, Oracle, or equivalent).
+ Excellent analytical, problem-solving, and reporting skills with the ability to translate data into actionable insights.
+ Strong communication and stakeholder management skills, with the ability to collaborate effectively across Sales, Finance, Supply Chain, and Compliance teams.
+ High attention to detail, strong ownership mindset, and ability to work in a fast-paced, matrixed environment.
Experience Requirements
+ **Minimum 5-8 years of relevant experience** in Sales Operations, Order Management, Trade Compliance, or a related role.
+ Proven experience supporting global or regional sales teams and managing cross-border transactions is strongly preferred.
Educational Qualifications & Preferred Certifications
+ Bachelor’s degree in Business Administration, Supply Chain Management, International Trade, Commerce, or a related field.
+ Postgraduate qualification (MBA/PGDM) is a plus.
+ Preferred certifications (nice to have):
+ Certified Global Business Professional (CGBP)
+ Certified Export Specialist (CES)
+ Trade Compliance or Customs Certification
+ Salesforce or ERP system certification
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
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