Job Description

About the Team
The Personal Loans team at Navi helps customers access quick, paperless, and fully digital personal loans - in a simple, fast, and transparent way.
The Sales Relationship team focuses on helping customers complete their disbursal journey through assistance and guided support.
About the Role
Step into the front line of Navis digital lending experience. Youll be the voice that turns a customers loan approval into a successful disbursal - by helping them navigate their next steps confidently, clearly, and quickly. Your day will involve connecting with customers, understanding their needs and wants, answering their queries, explaining the process in simple terms, pitching Navis offerings, and ensuring they complete the disbursal journey smoothly. Youll build trust with every interaction, balance speed with care, and represent Navis promise of ethical, transparent, and customer-first finance.
Key Responsibilities
Convert approved customers into disbursals th...

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