Job Description
This position is for a law firm specializing in immigration services that helps people in the United States regularize their immigration status, supporting them in legal processes to obtain work permits, visas, permanent residence, and more. The sales team focuses on scheduling appointments to initiate these processes and conducting consultations with potential new clients.
**Profile**:
- Positive attitude and team-oriented.
- Spanish speaker with conversational English.
- Call center and sales experience is a plus, but not required.
- Results-oriented with excellent customer service skills.
**Responsibilities**:
- Assist and guide clients by phone, identifying their needs and providing clear information about the firm's legal services.
- Answer questions and resolve concerns with specific answers to increase client confidence and satisfaction.
- Maintain strong and lasting relationships with clients, offering personalized and empathetic service.
- Effecti...
**Profile**:
- Positive attitude and team-oriented.
- Spanish speaker with conversational English.
- Call center and sales experience is a plus, but not required.
- Results-oriented with excellent customer service skills.
**Responsibilities**:
- Assist and guide clients by phone, identifying their needs and providing clear information about the firm's legal services.
- Answer questions and resolve concerns with specific answers to increase client confidence and satisfaction.
- Maintain strong and lasting relationships with clients, offering personalized and empathetic service.
- Effecti...
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