Sales Representative Junior

Under the direct supervision of the VIACustcare Team Leader, the VIA Custcare Officers are in-charge of contacting Vendors of D&B’s customer, also known as Buyer. This is to promote VIA program and process. The objective is to ensure that Vendor Pre-qualification requirements are communicated and clearly understood by the Vendor’s Authorized Representative. The objective is to make sure that Vendors will settle the payment and comply with the prequalification requirement.

KEY RESPONSIBILITIES:

• Build relationship with the Vendors offering them a caring call that linked to possible business opportunities with the partnered Buyer
• To guide Vendors how to maximize their membership and module subscription in VIA Program
• To hit set key performance indicator
• Make follow up calls to Unpaid Vendors including Vendors with lacking payment after events and emails
• Identify challenges of the Vendor in relation to prequalification program