Job Description
Metacom Business Process Outsourcing Solution Inc.
On-site - Taguig No Exp Required High/Senior High School Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Key Responsibilities:
- Handle inbound and/or outbound calls related to healthcare and telecom services
- Assist customers with billing inquiries, plan details, account updates, and service concerns
- Provide accurate information regarding healthcare benefits and telecom products
- Document interactions clearly and accurately in the system
- Ensure compliance with HIPAA and company policies
- Maintain professionalism and empathy when handling sensitive information
Qualifications:
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