Sales & Service Manager

Sales & Service Manager

The Costumer is a 108 year-old theatrical costume rental, e-commerce, and retail business. We rent theatrical costumes and sell Halloween, Cosplay, re-enactment, and other costumes via our e-commerce website and retail store. We are committed to advancing scholastic theatre with its transformative benefits—enhancing communication skills, boosting self-confidence, encouraging resilience, enhancing social skills, and fostering empathy and critical thinking. We take pride in being the back office for thousands of productions annually.

In the Sales & Service Manager role, you will lead the team that is always the first or second contact for each of our thousands of customers, most of whom are theatre directors or theatre arts faculty on the rental side and everyday characters on the e-commerce and retail side. With a focus on ensuring our customers feel understood and are provided best-in-class customer service, you and your team will...