Sales Service Representative

Role Description

This is a full-time remote role for a Sales Service Representative. The Sales Service Representative will be responsible for interacting with customers to answer questions, resolve issues, and provide information about products or services. Responsibilities include maintaining customer relationships, managing inquiries, and identifying opportunities to upsell or cross-sell company offerings. The role also involves collaborating with internal teams to address customer needs and improve service efficiency.

Qualifications

• Excellent communication and interpersonal skills to effectively engage with customers and team members.
• Problem-solving and conflict resolution abilities to address customer issues promptly and professionally.
• Sales and negotiation skills to identify opportunities for upselling or cross-selling products or services.
• Strong organizational skills and attention to detail for managing customer requests ...